Tuesday, July 31, 2012

pizza for dinner

I went into Dominos today on my way home to get a pizza. The guy who served me was obviously new at his job and was really nervous. I wanted to say good job to him, but he wasn't doing a good job, he was doing a shit job and he knew it, saying good job to him would sound condescending. I guess what I wanted to say is that  it didn't matter that he was doing a shit job, because it actually didn't affect me at all, the only reason his customer service skills would matter is if I let it matter to me. It wouldn't affect the taste of my pizza or take up any amount of my time or cost me any more money, it didn't make my day worse at all. Being able to talk and take orders of person after person for hours on end isn't a skill that means anything in any other context outside of a service industry job, and it is completely normal for him to feel nervous at the idea of it. Anyone who makes a big deal about it isn't worth worrying about. I wanted to tell him all this but I didnt know how to put it into words at the time and even if I could I was too nervous to tell him anyway

2 comments:

  1. Agree so much. When I quit my hotel waitressing job a few summers ago, and went to winz for temporary help, I was basically snubbed by them for stating that I was uncomfortable getting another job in a similar situation, because of how awful it made me feel. Especially the false "happy-to-serve-you" face/persona I felt I had to put on, even just to my coworkers to fit in and just do my job. To them it was simple, normal, everyday social interaction with others, but it was so much more difficult than they made it seem. Being less socially apt than others is certainly something the hospitality industry (apparently the "easiest industry to get a job in without qualifications") shuns and discards as something that 'should' just be common sense, when it's really not, for a higher percentage of people than society imagines.

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  2. big ups to the service industry. i always wanna thank the university service staff. they keep it looking like immaculate; hope they get paid good

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